Remote Support
Many smart home issues can be fixed without anyone coming to your door. With secure remote access we can diagnose problems, apply updates and make changes to your system quickly.
What we can do remotely
- Diagnose network, camera and automation issues
- Install firmware updates and confirm everything still works
- Change settings, schedules and scenes
One quote, every line
Pick the services below and we will price equipment and labour together.
What's included
Pick the services you need
Tick the services you need and request one quote for all of them.
FAQs
Frequently asked questions
Something else on your mind? Ask us and we will answer before you book anything.
Ask a questionIs remote access secure?
Yes. It runs through an encrypted connection that you control and can turn off anytime.
What can't be fixed remotely?
Hardware failures and wiring problems need a site visit. Remote diagnostics tell us what to bring.
How quickly can you connect?
Remote sessions are usually quicker to arrange than a site visit; we confirm timing when you call.
Related services
Often installed together
Get a quote
Tell us what you need
Tell us about your home and what you want it to do, and we will get back to you with next steps.